The City of Creve Coeur conducted its triennial resident survey in fall of 2021 as part of the City’s continued effort to assess citizen satisfaction with the quality of City services and to obtain input on key issues facing the City. Of the randomly selected households, 428 responded to the seven-page survey, exceeding the goal of 400 completed surveys.

The City contracted with ETC Institute, who compiled and analyzed survey responses. The results of the survey were presented to the City Council during the Council Work Session on November 22, 2021.

The survey addressed both opportunities and challenges facing the community, and residents’ responses to the survey will help guide elected officials in setting priorities and making service improvements over the next three years. 

The survey results will guide the City Council during the development of the City’s Strategic Plan in 2022, a document that provides focus to municipal operations during the next three years, including specific goals tied to priorities such as financial stability and improved city services. 

View the 2021 Resident Survey results.